Returns policy
Our policy lasts 30 days for returns. start from the day you received the product
*We don't accept returns for vitamins, suppliments or creams (any type of liquid)
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
Gift cards
Downloadable software products
Some health and personal care items
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
and your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@israel-cart.com
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@israel-cart.com and send your item to Simoni 11 Holon IL 5832943
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to: Simoni 11 holon IL 5832943
You will be responsible for paying for your own shipping costs for returning your item
